Rebates are a big reason many of us make purchasing decisions. We all want the best price for our dollar. When someone advertises a rebate, they should follow through if the customer has made all of the right choices in all the hoops they are presented.
Last Christmas I purchased a power supply for my son form NewEgg. They are a fine online retailer and I have no arguments with them. It is the rebate site 4myrebate.com that I have an issue with. In this case they offer a 5-7 days processing and the text leads one to believe they will have their rebate very quick. Of course this extra process is $3.00 for a service fee charge. I agreed as you can see in this screen capture of the original documents: (I should mention this is the only thing I liked about 4myrebate.com)
Last Christmas I purchased a power supply for my son form NewEgg. They are a fine online retailer and I have no arguments with them. It is the rebate site 4myrebate.com that I have an issue with. In this case they offer a 5-7 days processing and the text leads one to believe they will have their rebate very quick. Of course this extra process is $3.00 for a service fee charge. I agreed as you can see in this screen capture of the original documents: (I should mention this is the only thing I liked about 4myrebate.com)
As is plainly visible I elected the Amex Reward Card and accepted the $3.00 service charge. Well I did not receive an Amex Reward Card but a check for $27.00 and it took a month to get it. See next screen capture:
Somehow it went from the Amex Rewards Card to a check. How did this happen as you can see in the first image I selected the card. And it took a month to get the rebate check. So I was dinged $3.00 for fast service, didn't happen, dinged $3.00 for a card, didn't happen and it took a month. Not what I call great service.
Well the story doesn't end there as a second purchase I made from NewEgg also involved a rebate handled by, you guessed it, 4myrebate.com. See the screen capture for this one:
Unlike the first case this one was handled in a decent fashion and I received inside a month an Amex Rewards Card for $27.00. The big thing I am griping about here is their claim for 5-7 days for processing. I can hardly believe it took ten days to arrive and once it is claimed to have arrived they do process in 5-7 days as they say. In this case it was six days. But it still took nearly 4 weeks to arrive and the verbiage on their website leads you to think that for $3.00 you will be holding your rebate in about a week. After all it was entered and the process started on the web.
Well for the future I will just wait for the checks since it takes about the same amount of time. Slam goes out to 4myrebate.com for not following through completely on their advertised agreement.
It's garbage like that that makes me avoid rebates altogether. They're such a hassle.
ReplyDeleteSo true but the savings is what I and others are after. So many picky rules. Still waiting on two checks. One since Dec. and the other just last month.
ReplyDeleteThey simply denied my claim as I sent the shipping confirmation from newegg and they wanted an 'invoice'. Thats what printed when I finished my order. Its the same page that shows even today.
ReplyDeleteNothing but a scam
i googled 4myrebate.com and i see complaints everywhere, A LOT of people are being ripped off and scammed here. ocz and lg and tiger direct are all legit names so they really should refuse to work with these scam artists, but they do, which lowers my opinion of all these companies. i will never trust any company or manufacturer in league with these 4myrebate monsters.
ReplyDelete
DeleteI could not agree more. I do not even look at rebates as a buying decision now.
I stay away from TigerDirect and Newegg because so many items involve mail-in rebates handled by 4myrebate,com. I have paid the fee for expedited service stated to be 7-10 business days which ended up being well over a month.
DeleteI agree. Any company (Tiger Direct) that partners with 4myrebate has tarnished their image in my eyes... and I will think more than twice before doing business with either company again.
ReplyDeleteIt is really a sad state to do business. As a consumer I will always pass on a deal that involves them now. I have, as of this date, two outstanding rebates. One was due more than a year ago and the other about nine months or so. I will pay a higher price before buying any deal including this company. I have drawn my line. Thanks for the comment.
ReplyDeleteZotac finally came through for a $20 rebate after one year and two months. I could hardly believe it.
Deletelol
ReplyDelete4myrebate is owned by systemax, Tiger direct's parent company. Just check their whois records.
ReplyDeleteI sent in 2 different rebates to 4myrebate. They were for items purchased at NewEgg and TigerDirect. Both supposedly were not received by 4myrebates. I was told that I had 2 weeks to investigate the "claim archive" status and could not resubmit the rebates. They were both mailed the same day. I am not a novice,I have been using mail-in rebates for years.
ReplyDeleteIn the future I will not purchase anything that the rebate is serviced by 4myrebate. Warning: Beware 4myrebate!!!!!