Thursday, March 24, 2011

No Customer Service From Danny's Car Wash

I think this is a total lack of caring for their customer. Today my wife drove in to Danny's to get the oil changed and a car wash. She thought she was going to Fletcher's but since she had cut the coupon apart did not recognize the difference. Well the folks at Danny's did but never said a word to her until it was time to pay. From the beginning they accepted the coupon knowing it was not theirs. Total bill was over $52. The manager was unwilling to match the price in the coupon so she asked for the corporate phone number. They too would not do a thing to help her but only insulted her saying she knew full well where she was and what she was doing. They knew what they were doing to and should have said something at the beginning about her not having a proper coupon. Most companies would welcome new business and meet them at least half way with a discount and an apology. But not Danny's. We will never give them business ever again and I am urging all of my friends to boycott the Danny's in Gilbert too. Their total lack of customer consideration is definitely not worthy of anyone's business. And to top it off their prices are way higher than the competition's. Danny's Car Wash and their lousy service is a total slam.

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